Refund Policy
Last updated: April 19, 2025
We want you to be completely satisfied with Meaningly. If you're not happy with your Premium subscription, we offer a straightforward refund process.
1. 7-Day Money-Back Guarantee
If you are not satisfied with your Meaningly Premium subscription, you may request a full refund within 7 days of your initial purchase. No questions asked.
2. How to Request a Refund
To request a refund, simply email us at support@meaninglyai.com with the subject line "Refund Request" and include the email address associated with your account. We will process your refund within 3-5 business days.
3. After the 7-Day Window
After the initial 7-day period, refunds are handled on a case-by-case basis. We will consider refund requests in situations such as:
- Accidental duplicate charges
- Service outages or technical issues that prevented you from using Premium features
- Billing errors
In such cases, please contact us at support@meaninglyai.com and we'll work to resolve the issue.
4. Cancellation vs. Refund
Cancellation and refund are separate actions:
- Cancellation: Stops future billing. You keep Premium access until the end of your current billing period. No refund is issued for the remaining time.
- Refund: Returns your payment. Premium access is revoked immediately upon refund processing.
5. Annual Subscriptions
For annual subscriptions ($45/year), the 7-day money-back guarantee applies from the date of purchase. After 7 days, partial refunds for unused months are not provided. You may cancel at any time and retain access until the end of your annual billing period.
6. Free Plan
The Meaningly Free plan is completely free and does not involve any charges. No refund applies to the Free plan as no payment is collected.
7. Payment Processing
All payments and refunds are processed through our payment partner, Lemon Squeezy. Refunds are returned to the original payment method. Processing times may vary depending on your bank or payment provider (typically 3-10 business days).
8. Contact Us
If you have any questions about our refund policy or need assistance with a refund, please reach out to us:
- Email: support@meaninglyai.com
- Website: meaninglyai.com
We typically respond within 24 hours on business days.